Support Center

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Frequently Asked Questions

How do I reset my password?
Click on "Forgot Password" on the login page and follow the instructions sent to your email.
How can I update my account information?
Go to your account settings and click "Edit Profile" to update your information.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers.
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings under "Billing".

Contact Us

Email: gcheung14@gmail.com

Privacy Policy

Last updated: January 2024

This Privacy Policy describes how we collect, use, and protect your personal information when you use our services. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number)
  • Account credentials (username, password)
  • Payment information (processed securely by third-party providers)
  • Profile information and preferences

Usage Information

We automatically collect certain information about your use of our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Log files and analytics data
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

  • Provide and maintain our services
  • Process transactions and payments
  • Communicate with you about your account
  • Improve our services and user experience
  • Send important updates and notifications
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who help us operate our business
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our services and user experience

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: gcheung14@gmail.com